ABOUT VOLUME PURCHASES
GET A QUOTE
Please contact us with all information.
All info is required.
Any messages that leave any of the information blank will be ignored.
If you have a question about the information required, please include it in your message.
- WHAT IS THE MINIMUM AMOUNT REQUIRED TO QUALIFY FOR A VOLUME PURCHASE?
Domestic US orders need a minimum of 200 units per item to receive a volume discount or a $1,000 minimum order value. All international orders require a minimum of 300 units per item or a $1,500 minimum order value.
- HOW DO I GET A QUOTE?
We've made this extra convenient for you! Contact us and request a quote. We will get back to you within 7 days.
- WHAT ARE MY SHIPPING OPTIONS?
Our standard shipping method for volume purchases is ground. However, expedited options are available at an additional charge. These charges will be included in your order and are billed at actual cost. All orders will ship from our US warehouse in California via UPS or from our Japan warehouse via EMS.
- WHEN WILL MY ORDER SHIP?
In-stock orders normally ship within 14 business days. However, if an item is marked as “preorder” or during times of heavy order volume (notably November and December), orders will ship 20 business days from when they were placed.
- DO YOU SHIP INTERNATIONALLY?
Yes, we can ship volume purchases internationally to most locations including Canada, Europe, Australia, and Asia.
* All tax and Duty are not included in the charge. All tax and duty amounts are assessed at time of an international country's local delivery. Your local post office or carrier can provide you with information on acceptable payment means for such Duties, taxes, and/or other fees.
- HOW DO I PAY FOR MY VOLUME PURCHASE?
We accept US currency ($USD) only. You may make payment via Paypal if the amount is less than $1000. You may also make payment by bank transfer for orders of any amount.
*There is a fee when paying by bank transfer. The fee depends on where the order is being placed and the value of your order. This transfer fee will added to your total order.
- CAN I RETURN MY PURCHASE?
Returns on volume purchases are accepted on a case by case basis and may be subject to a 15% restocking fee. For any questions on returns, please contact us.
STILL HAVE QUESTIONS?
We are happy to help! Please contact us any other questions you may have and we will get back to you as quickly as possible.